Please understand that this is a handcrafted business, like many others out there.  Your order is not mass produced - it is custom-made just for you so please be aware that there is a waiting period for all orders.  Bigger orders, as you can imagine, will take much longer than smaller orders. Please query the lead time for larger orders if it is urgent.

Please note that I have a full-time day job and cannot take calls during working hours, but you are welcome to text/ whatsapp or email me in that time.

You can arrange to collect your hoop from us. We are based in Benoni and can arrange a collection point around Benoni.

We make use of The Courier Guy for deliveries.  You are also welcome to make use of your own courier (collection in Rynfield, Benoni)

Via online Shop:

  1. Visit the shop and add your products to the cart.
  2. Once you are done adding. Proceed with checkout.  Please note that the courier cost is just an idea worked out on a standard hoop order to major cities.  You will be sent an invoice with full costs and banking details for EFT payment. Courier costs could be less, or in some instances (larger parcels or outlying areas) a little more.
  3. If your parcel is being couriered, I will send your tracking number through.  Please allow 2-4 days for delivery (depending on area).
  4. If you are collecting, a meeting spot will be arranged.
  5. Once your payment has been made, your order will be added to the end of the list of orders I am currently busy with. I do not start orders until payment is made.

Via Email/ Text

  1. Send me a text/ whatsapp or email with your requirements.  I will send you a quote
  2. If you are happy with quote, I will send invoice with courier costs, banking details etc.

  3. If your parcel is being couriered, I will send your tracking number through.  Please allow 2-4 days for delivery (depending on area).

  4. If you are collecting, a meeting spot will be arranged.
  5. Once your payment has been made, your order will be added to the end of the list of orders I am currently busy with. I do not start orders until payment is made.

If you have any queries, please don't hesitate to contact me